Please find a few Frequently Asked Questions below
For other questions or enquiries, please don't hesitate to call the clinic, we are happy to hear from you!
Frequently asked questions
What should I wear!?
Your modesty and comfort are our top priorities, these are our suggestions, but of course what you wear is your choice. Please wear comfortable clothing you can move around in.
How long are appointments?
Initial Assessments are scheduled for 45 - 60 minutes
Can I use my Extended Health Benefits?
We direct bill Pacific Blue Cross, Alberta Blue Cross, ICBC, RCMP, Veterans Affairs Canada as well as the following insurance companies:
What if I qualify for Premium Assistance Status with MSP?
You are elligible to recieve a portion of your physiotherapy visit paid by MSP with Premium Assistance Status. You will be required to pay a client user fee towards your visit which MSP does not cover. Please bring in appropriate documentation if you qualify for MSP Premium Assistance, if you are not sure, our receptionist can check for you.
What if I was injured in a motor-vehicle accident?
If you have an approved injury claim with ICBC you are elligible to be fully covered for Physiotherapy treatment.
What if I have a Work Safe BC Claim?
We are not currently enrolled with Work Safe BC, please contact your case manager to find a Work Safe approved clinic.